The Department of CAPD is continuously taking
effective steps to protect the interest of consumers in the State by strictly
enforcing the State/central Laws, and organising consumer awareness programmes.
The Department has established consumer courts in the State. The State Consumer
Disputes Redressal Commission at the State level and two Divisional Consumer
fora in Jammu and Kashmir Divisions have been set up and are fully functional. The State Commission is headed by its
President who is a retired judge of the Hon’ble High Court. The Divisional Fora
are headed by in-service District and Session Judges. All three Fora are fully
constituted. As many as 6081 cases so far been instituted in the State
Commission since inception out of which 5394 have been disposed off ending Feb,
2011, similarly in the Divisional Fora in Jammu and Kashmir 23461 cases were
lodging since inception out of which 20607 have been disposed off ending January
2011. The Government has also approved for setting up of 8 District Foras, 4
each in Jammu and Kashmir Divisions. The requisite staff for the District fora
has also been sanctioned and posts referred to the SSRB for making recruitment.
Steps are being taken to make the District fora functional as early as possible.